Shipping and returns for online purchases

Deliveries

 *You will receive your order to the address you have indicated in an estimated time of 5-7 business days. For shipments outside of the Iberian Peninsula and the Balearic Islands this period may be longer, depending on the geographical area, 10 to 15 business days

*For shipments outside of Spain we can only accept payments made by bank transfer or Paypal system.

*No orders will be delivered to PO boxes

*Make sure you check the packaging when the courier gives you the packet or packets and verify they do not have bumps; any incident you may detect please state it in the delivery document. Customer must notify it to us within 24 hours after reception, any notification given after this 24h will not be accepted.

*Delivery times are only given for guidance and we strive to respect them. However, delays do not imply cancellations of orders or compensations.

Returns / Orders

5 - You will receive your order at the address you have indicated to us within an estimated period of 3 to 7 business days. Products on request or if the product is not in stock may take 10/15 days to deliver. For shipments outside the Iberian Peninsula and the Balearic Islands this period may be increased by 10 or 15 days depending on the geographical area.

6 - For shipments outside Spain we only accept payment by bank transfer and PayPal.

7 - Orders will not be delivered to post office boxes.

8 - At the time the carrier makes the delivery, it is important to review the packaging, verifying that it does not have any blows, stating in the delivery document any incident in this regard that the client must notify us within 24 hours of receipt of his order.

9 - The delivery times indicated are for guidance only and we strive to respect them. However, its delay does not imply the cancellation of the order or any compensation.

10 - Returns of unused products and in good condition will be accepted after 14 calendar days from the date of the invoice delivered. Returns of products on sale, outlet, clearance or promotion are not accepted.

11 - In case of return within the 14-day period, you can exchange the purchase for a voucher or coupon for the same price or exchange it for another product of the same value, this voucher or coupon will not have an expiration date in time.

12 - The client will bear the shipping costs of the return.

13 - All returns must be authorized. For this, the client will request the authorization of the return and will indicate the reason for it and the invoice number.

14 - The refund of the purchase will be made, in any case, upon receipt of the items in our facilities. After checking the condition of the merchandise, which must be unused and in its original packaging, the amount will be reimbursed in its entirety (less 5% of the costs for the use of payment systems, shipping costs or gateways). payment such as Paypal or others), by bank transfer.

16 - In the event that in a return the article is not in the aforementioned conditions, it will be sent to the client, also charging the corresponding freight.

17 - When making returns or claiming a product guarantee, it is essential to have a ticket or invoice. These documents prove the date of purchase and the item purchased,

18 - For more information contact us by email: flyshop @ salmon2000.com or by phone at (+34) 93 207 69 22.